The Terrible, Horrible, No Good, Very Bad Flight

And how Southwest made it right.

It was the Wednesday evening before Labor Day and my wife’s grandfather had just passed away. The funeral had been scheduled for Friday morning, just 36-hours and five states away. While my wife was on the phone with her family, I was practicing the fine art of airline ninjutsu trying to find flights for the next morning that…

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I help writers and nonprofits grow. Editor of The Writing Cooperative. Contact at JustinCox.com

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